1 Job in Grand Junction, CO
Home Comfort Services is Hiring a Customer Service Representative (CSR) Near Grand Junction, CO
Job description
- Answer and manage a varying volume of incoming calls
- Schedule multiple technicians for appointments
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, gather data, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Administrative duties as assigned
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Ability to work alone and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and follow up on tasks
- High school degree
Schedule:
- Monday to Friday
- 8:00 am to 5:00 pm
E04JI8013clg402f2i9
Job Summary
Full Time
$40k-50k (estimate)
03/27/2023
05/13/2024
homecomfort.net
Niles, IL
25 - 50
Related Companies
The job skills required for Customer Service Representative (CSR) include Customer Service, Problem Solving, CSR, Customer Support, Customer Care, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
